This information in this page became out of date so has now been edited because you can now get Amazon delivered via Amazon.nl in the Netherlands as of 2020.
You can get Amazon delivered in the Netherlands from Amazon.nl and 2-3 day delivery with Prime NL. Try a 30 day free trial of Amazon Prime using this link (then just 2.99 per month). You also get Prime Video and some other benefits.
Shopping on Amazon in the Netherlands
Many new arrivals to the Netherlands will be surprised to find that Amazon isn’t as big a deal as in the UK or US. There is Amazon.nl but it only sold e-books until 2019 when Amazon.nl launched as a full online shop.
So if you’re used to shopping on Amazon and getting things delivered quickly then this can be a shock when items take a bit longer or are unavailable in the new NL store. UK expats may expect to be able to order Amazon and get it delivered next day but that’s not the case here in NL.
You can also buy from Amazon.de, Amazon.co.uk, and get items shipped to the Netherlands. Or try a Dutch Amazon alternative – below.
Amazon alternatives in Netherlands for online shopping
These are some popular Dutch online shops that can be used instead of Amazon.
Bol.com has a wide range of products including electronics, fashion, clothing, household items, drinks, pet supplies, music, DVDs, books and e-books, jewellery, car and bike accessories. This makes it fairly similar to Amazon but with faster delivery within the Netherlands. It also allows third party sellers on the platform like Amazon which keeps prices competitive and increases the range of products.
Fast delivery is a key selling point for this site compared to Amazon.de. Items can get posted the same day (in Amsterdam at least), next day or within a couple of days. You can also collect same day or whenever suits you using collection points at places like Albert Hein.
Bol.com can be a little more expensive than Amazon but not always and quality of products seems to be more reliable.
Another big online retailer in NL is CoolBlue which focuses on electronics, computers, gardening, kitchen appliances. This site is great for things like buying a television, smartphone, a washing machine, laptop or computer peripherals and parts including a wide range of PC parts.
The site also offers an English version, free and fast shipping, easy returns.
Paying for online shopping in Netherlands
A common payment method in Netherlands is iDeal which is the payment service offered by Dutch bank accounts and is easy to use. If you have recently moved to the Netherlands it is probably worth getting a Dutch bank account (guide coming soon). Even Amazon.de accepts iDeal payments which is useful.
You can usually also pay using Mastercard, Visa and Credit Cards. However if you’re using a UK based account then you’ll be converting pounds to euros and can incur fees on top of this.
Receiving deliveries in Netherlands – What if I’m not in?
If you’re not in when something gets delivered it is common for Dutch postal services to knock on your neighbour and give the package to them. Unlike the UK (especially London for example) the Dutch make a lot of effort to get to know their neighbours (if they haven’t introduced themselves to you yet then expect them to soon). The Dutch will also use neighbours to take take packages and postal workers will rely on this more than the alternative of taking a package back to a depot. Otherwise you can get your delivery sent to a pickup point which are very common in Amsterdam for Bol.com and Amazon. You can also leave specific instructions for delivery person on your door.
More Dutch online shopping sites
Below is a list of popular shops that ship to the Netherlands. The list is ordered by popularity of these shops in the Netherlands.
- Bol.com – Wide range of products
- CoolBlue – Electronics
- Zalando – German clothes and fashion retailer
- Wehkamp – Dutch “online department store”, wide range of products
- Albert Heijn Online – Groceries
- The Learning Network – School supplies
- Amazon – Amazon Germany
- H&M – Dutch version of H&M webshop
- Media Markt – Electronics
- De Bijenkorf – Dutch department store’s online shop
Source for the list: ExpatInfoHolland